Important changes to MoneyHelp financial counselling service***

A message from MoneyHelp Liaison Officer Danielle Archer

Dear Colleagues,

I’m going through the process of getting in touch with all our stakeholders and organisations we have been working with to advise you of some changes to MoneyHelp.

Firstly, I wish to thank you for your support of the MoneyHelp financial counselling service and to let you know that we are awaiting confirmation that we have been funded into the 2011/2012 financial year. Until we are able to confirm this, it will be business as usual.

However, the role of the Liaison Officer, which I currently hold will not be continued under any potential new funding agreement.

Other than this, we expect the MoneyHelp financial counselling suite of services will remain the same. You and your staff can continue to refer to MoneyHelp as before. Should this change, you will be informed.

MoneyHelp will continue to operate Monday to Friday from 9.30am – 5pm

Telephone financial counselling and referral will continue for clients in Victoria.

If you have linked your website to MoneyHelp, please check any blurbs or text you may have about us, and if necessary, please remove any mention of or contact details for Danielle Archer or The Liaison Officer. The contact details for MoneyHelp referrals are now simply 1800 149 689. All matters that you may have been contacting Danielle Archer [The Liaison Officer] for such as service enquiries, please call The Consumer Action Law Centre: - 9670 5088

You can continue ordering MoneyHelp printed materials, through our distributer D & D Pick n Pack. Please contact them on:-

Phone: 03 9795 1076

Email: wims@ddmail.com.au

Postal Address: 5/400-410 Princes Highway, Noble Park, Victoria 3174

or use the order form on our website:-

http://www.moneyhelp.org.au/Tools--Tips/MoneyHelp-Products.html

In the interim, should you have any questions or feedback, I am available on Mondays and Fridays until August 5^th.

Kind Regards,

Danielle

Danielle Archer

MoneyHelp Liaison Officer

Consumer Action Law Centre