New Statewide Aids and Equipment Provider

News Update 25 August 2010 Ballarat Health Services (BHS) has been appointed as the new statewide provider for the Aids and Equipment, Domiciliary Oxygen, and Continence Aids Programs. BHS is already the existing service provider for the Vehicle Modification Subsidy Scheme which will be integrated into the new service.

In developing a statewide service, the government is aiming to improve
outcomes for individuals and aim to achieve a customer focussed service
through: streamlined and timely access to an integrated and coordinated
service delivery system; transparent processing, prioritisation, and
equitable access; and efficient and cost effective use of resources.

The new service will provide:
        a single point of entry;
        a single waiting list; and
        a new a new function of clinical advisors, who will provide clinical expertise on applications.

There will be no immediate change to the provision of aids and equipment.
People wanting to receive aids and equipment will continue to liaise with their local prescribing therapists or local issuing centre. It is
anticipated that the gradual transition process will commence in December 2010 and be completed by June 2011.

Answers to common questions about the new service are available from the frequently asked questions webpage on the Aids and Equipment
Redevelopment website.