Commission Survey on Experiences of People with Disability Using Taxis

The Commission wants to hear from individuals with a disability who have used taxis within the last six months.

The Commission is set to undertake research into the experiences of people with disability using taxi services in Victoria.

The survey will run 5^th - 26^th February 2010.

The survey examines a range of issues relating to the quality of taxi services as part of a follow up to a similar survey conducted in 2006. The research from 2006 informed the ‘Time to Respond' report which made recommendations to government and the taxi industry on how to improve taxi services. Three years on, the Commission is keen to find out if things are getting better (or worse) on the ground.

The information gathered will guide improvements to the taxi industry. In particular, results will be included in a progress report on Time to Respond, due for release in June 2010.

Participants can complete the survey:

online at www.humanrightscommission.vic.gov.au from 5^th February
By mail, fax or email. Please contact the Commission via phone 03 9032 3435 or email liesl.l.oliver@veohrc.vic.gov.au to request a copy of the survey.

A survey information sheet is available in braille, large font and electronic versions.

To request a hard copy of the survey from DARU please email admin@daru.org.au with the email title ‘I require a hard copy of the TAXI survey' or phone DARU on 9639 5807.

If you require an interpreter or would like to request a copy of the survey in large font (paper and electronic versions available) phone 1300 152 494 or TTY 1300 289 621.

For assistance completing the survey over the phone, contact Liesl via phone 9032 3435.